I. Introduction: Our organization: Yesterday/Today/Tomorrow
B. New Developments (Brief description of significant impending changes- internal or external)
II. Program Descriptions: Services and Facilities
III. Glossary (Every organization has its own jargon and shorthand.)
IV. Key Program Statistics
1. Internal Data
o Client numbers/demographic statistics
o Trends comparison with past/future projections
2. External Data
o Statistics about need, other resources, etc.
V. Staff Organization Chart; List of Senior Staff with contact information. If available, staff bios.
VI. Latest financial data, with historical comparisons
VII. List of funding sources, with a comments, if appropriate about different government funding agencies
VIII. The Board
A. List of Directors with mailing addresses, phone/fax and brief bios
B. List of Board Committees
C. Schedule of Board Meetings
D. Statement of Board Member Responsibilities
IX . By-Laws
The Manual is intended as a reference book on the basics. It can/should be supplemented by special reports, planning documents etc.
Courtesy of Volunteer Consulting Group, 6 East 39th Street, Suite 602,New York, NY 10016 (212 )447-1236. firstname.lastname@example.org